FullBookAI – Terms of Service

1. Scope of Services

FullBookAI (“the Provider”) offers marketing, automation, and AI-based management solutions. Services include, but are not limited to: a CRM and marketing automation platform (the “FullBookAI Platform”); managed advertising and marketing services; self-service tools and dashboards; AI-driven communication and lead management; and training, support, and strategic consulting.

2. Service Models

2.1 DFY (Done-For-You) Services. FullBookAI manages advertising, automation, and campaign systems on the client’s behalf, which may include ad management, CRM configuration, lead flow optimization, and reporting.

2.2 DIY (Do-It-Yourself) Services. The client accesses and operates the FullBookAI system independently. FullBookAI provides the platform, documentation, and technical support as needed.

3. Billing, Renewal, and Cancellation

Services are billed on a monthly auto-renewing subscription basis. Charges are processed in advance each month via credit card, bank transfer, or secure payment gateway. Cancellation requires at least 30 days’ written notice before the next billing date. Cancellation stops future billing but does not entitle the client to refunds for periods already billed. Pricing and terms may be updated periodically; continued use constitutes acceptance of any changes.

Refunds, where applicable, are governed by our Refund Policy. For how we handle data, please see our Privacy Policy.

4. Additional Costs

Service fees do not include third-party costs such as: paid ad budgets (e.g., Meta, Google); messaging costs (SMS, WhatsApp, email, call minutes); AI usage, data storage, or external API integrations; or add-ons, phone numbers, and communication infrastructure. These costs may be billed directly by third-party providers or by FullBookAI under separate invoicing.

5. Data Exposure and Privacy

The client acknowledges that FullBookAI, its employees, subcontractors, and integrated systems may have access to all data shared through the platform, including client information, leads, conversations, and business content. Such access is solely for the purpose of service delivery, support, and product improvement. FullBookAI may use anonymized and aggregated data for performance analysis, system enhancement, or AI model optimization. The client waives any claim related to reasonable access or processing of such data for operational purposes. See also: Privacy Policy.

6. Use of Third-Party Systems

FullBookAI utilizes third-party platforms (e.g., advertising, messaging, CRM, AI, and hosting services) without disclosing specific providers. The client understands and agrees that FullBookAI is not responsible for the functionality, policies, outages, suspensions, or performance of such systems.

7. Limitation of Liability

FullBookAI provides professional and technological services but does not guarantee any specific business, financial, or marketing results. This includes lead quantity or quality, conversion rates, ROI, AI message accuracy or behavior, system uptime, ad delivery, account suspensions, or message filtering (spam, compliance, or other platform rules). All outputs generated by the platform or its AI tools (texts, reports, messages, or analyses) are provided “as is” and used at the client’s sole discretion and risk, including for any medical, legal, financial, professional, or other purposes.

8. Intellectual Property and Usage Rights

All processes, automations, configurations, dashboards, and content developed by FullBookAI remain its exclusive intellectual property. The client receives a limited, non-transferable license to use these assets only while an active subscription is maintained. Any replication, export, resale, or reverse engineering of the system or its components is prohibited. FullBookAI may use anonymized data and aggregated performance metrics to improve system functionality.

9. Privacy and Legal Compliance

The client is solely responsible for complying with applicable laws and regulations (including CAN-SPAM, GDPR, HIPAA, and local privacy laws). FullBookAI is not liable for unlawful use, spam violations, or unconsented communications initiated through the system. The client must ensure recipients have given proper opt-in consent before contact.

10. Marketing, Branding, and Case Studies

The client authorizes FullBookAI to use their business name, logo, campaign results, and testimonials for marketing materials, case studies, or promotional purposes, unless the client explicitly requests otherwise in writing.

11. Overall Liability Cap

In no event shall FullBookAI’s total liability exceed the most recent subscription payment made by the client. FullBookAI shall not be liable for indirect, consequential, or reputational damages, including loss of profits or data.

12. Confidentiality and Non-Competition

FullBookAI’s business strategies, technologies, and systems are trade secrets. The client agrees not to copy, duplicate, reverse-engineer, or develop competing services based on proprietary knowledge obtained during the service period. This obligation survives termination.

13. Legal Structure and Jurisdiction

The services are provided by FullBookAI, a brand owned by a U.S.-registered legal entity that serves as the operational and billing provider. However, with respect to this agreement, the provision of services, and all contractual relationships between the parties, the governing law and legal jurisdiction shall be under the laws of the State of Israel. FullBookAI may update these terms from time to time; publication of an updated version on this website constitutes sufficient notice, and continued use signifies acceptance of any modifications.

14. Governing Law and Venue

This Agreement is governed exclusively by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Tel Aviv–Yafo, Israel.

15. Acceptance of Terms

By signing, submitting payment, or using the FullBookAI system, the client acknowledges they have read, understood, and agreed to all terms contained herein.